JOURNAL OF LIAONING TECHNICAL UNIVERSITY

CONDITIONS OF SERVICE AND NON-ACADEMIC STAFF JOB PRODUCTIVITY IN UNIVERSITIES IN SOUTHWEST, NIGERIA

ADEDAPO Adesina Ajayi (Ph.D), ABIRI, Olusola Christianah (Ph.D), ODEDIJI, Kehinde Morufdeen, ADEDAPO, Bolanle Funmilayo, ADENAGBE, Olubunmi Adejoke (Ph.D)

Abstract

This study addresses the previously unexplored relationship between conditions of service and the productivity of non-academic staff in universities in Southwest Nigeria. It aims to determine how favorable these conditions are, their correlation with staff productivity, and the contribution of specific service variables to this productivity. Employing a descriptive survey research design, the study sampled 1200 non-academic staff from public universities using a multistage sampling procedure. Data were collected via two self-designed questionnaires: the Conditions of Service Questionnaire (CSQ) and the Non-academic Staff Job Productivity Questionnaire (NSJPQ). Validity and reliability were ensured through expert reviews and a test-retest method, yielding reliability coefficients of 0.80 and 0.82, respectively. Analysis revealed a significant relationship between service conditions and productivity, with factors like promotion, in-service training, discipline, and staff welfare contributing positively to productivity. Discipline emerged as the highest contributor, while retirement benefits were the least. The study concludes that service conditions are moderately favorable and crucial for enhancing productivity, particularly through discipline. Recommendations include prioritizing training, implementing staff welfare packages, conducting regular promotions, enforcing disciplinary measures, raising minimum wages, ensuring regular pension payments, and recognizing hardworking staff to motivate others

Keywords: Conditions of Service, Non-Academic Staff, Job Productivity